If the process is not really started, you can run it. Most often this issue is happening because the process ctfmon.exe is not running (you can see it in the Task manager: right click on the Start button -> Task Manager -> Details tab). What to Do If Keyboard Doesn’t Work Only on Windows Login Screen and Store Apps?Ī common case is when the keyboard works properly in BIOS, in classical Windows applications (notepad, Word, etc.), but does not work on the Windows 10 Login Screen and in Windows Store Apps (for example, in the Edge browser, in the taskbar search and etc.). If the mouse doesn’t work for you on this step, then try to turn off the computer (laptop) by long pressing the power button, then turn it back on. Now you can use an on-screen keyboard to enter your credentials.

Press Ease of access button on the right of the lock screen and select “On-Screen Keyboard” item. If you are facing with the fact that the keyboard does not work on the login screen and you can’t enter a password to log on the system, you can use the onscreen keyboard (assuming that the mouse works fine). Unfortunately, the method is suitable only for computer owners, and it does not always work. If the problem does not resolve immediately, restart the machine. The simplest thing you can do to get a keyboard back to life is to reconnect the device to another USB port of your computer. But don’t forget to check that the keyboard is working properly in BIOS/UEFI. If it was possible to get the BIOS, then on the hardware level, the keyboard is OK. Restart your computer and try to access you BIOS/UEFI menu by pressing a special key (usually to access BIOS you need to press F1, F2, F11 or Del key).

Check If Your Keyboard Works in BIOS/UEFI

Keyboard not working in word